How much does shipping cost?
Shipping with insurance: We have optimized shipping for our customers, shipping on all orders is $6.99 to anywhere in the world. Inside shipping insurance is a service that protects shippers from packages that are lost, stolen, or damaged in transit. If an insured package does not reach its destination or if it is damaged on delivery, please email [email protected] with a picture or text of the problem with the package and we will send it back to you. You pack a new item at no cost. The following will be excluded from our transfer insurance policy: Goods damaged due to natural disasters or external factors beyond our control and responsibility. Goods have arrived in your mailbox but you did not take them leading to theft.
How long will it take for the buyer to receive their order?
On average, merchandise is produced and shipped from our facility 2-5 business days after purchase. Standard shipping/transit times apply (5-12 days for the United States and 7-15 days for international).
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Global, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.